Government advice for decontamination in non-healthcare settings

March 13, 2020

In order to support not only our customers, but those who have approached us or our website in order to gain information for the cleaning and disinfection of their offices or commercial premises with regards to COVID-19 (aka Coronavirus), we have copied and pasted a chapter from the government advice for ‘decontamination in non-healthcare settings’.

Please note, the full article is available by clicking this link.

*Please also note – a commercial cleaning company is not required to do this. They will likely be inundated with requests for ‘deep cleans’ as we have been. Your strategic plan should include how this could be carried out internally within your organisation.*

6.2 Cleaning and disinfection

Public areas where a symptomatic individual has passed through and spent minimal time in (such as corridors) but which are not visibly contaminated with body fluids can be cleaned as directed by any existing workplace risk assessment or manufacturer’s instructions on the safe use of their cleaning products.

All surfaces that the symptomatic person has come into contact with must be cleaned and disinfected, including:

  • objects which are visibly contaminated with body fluids
  • all potentially contaminated high-contact areas such as bathrooms, door handles, telephones, grab-rails in corridors and stairwells

Use disposable cloths or paper roll and disposable mop heads, to clean and disinfect all hard surfaces or floor or chairs or door handles and sanitary fittings in the room, following one of the two options below:

  • use either a combined detergent disinfectant solution at a dilution of 1000 parts per million available chlorine


  • a household detergent followed by disinfection (1000 ppm Follow manufacturer’s instructions for dilution, application and contact times for all detergents and disinfectants


  • if an alternative disinfectant is used within the organisation, this should be checked and ensure that it is effective against enveloped viruses

Avoid creating splashes and spray when cleaning.

Any cloths and mop heads used must be disposed of and should be put into the waste bags as outlined below (see section 6.4)

When items cannot be cleaned using detergents or laundered, for example upholstered furniture and mattresses, steam cleaning may be used.

Spillages of blood and body fluids should be managed in accordance with the organisations spillage policy, before cleaning and disinfection. If any items are heavily contaminated with body fluids and cannot be appropriately cleaned, consider discarding. Gain permission to do this from the owner.

If an area can be kept closed and secure for 72 hours, wait until this time for cleaning, as the amount of virus contamination will have decreased significantly. The area can then be cleaned as directed by any existing workplace risk assessment or manufacturer’s instructions on the safe use of their cleaning products.

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aZtec Commercial Cleaning providing a daily cleaning service to offices, showrooms, GP surgeries, dental practices, schools, nurseries, warehouses and other commercial premises within the following areas:

Within 30 miles of Milton Keynes  – across Buckinghamshire, Bedfordshire, Hertfordshire, Northamptonshire and Oxfordshire.

Common towns for our commercial cleaning service include:

Bedford, Milton Keynes, Leighton Buzzard, Northampton, Daventry, Letchworth Garden City, Stevenage, Hertford, Luton, Bicester, Oxford, Houghton Regis, Aylesbury, High Wycombe, Harpenden, St Albans and others.